Refund Policy

Cancelling

You can cancel your subscription at any time from the Plan & team page or by emailing help@salesbuddy.org. Cancellation takes effect at the end of the current billing period — you keep full access until then, and you won't be charged again.

Monthly plans

Monthly subscriptions are billed in advance. Because you keep access for the full paid month, we don't offer partial-month refunds when you cancel mid-cycle.

When we do refund

If you were charged in error, charged twice, or the service was unavailable for an extended period, contact us within 30 days of the charge and we'll make it right — including a full refund of the affected charge where appropriate.

If you just signed up and find SalesBuddy isn't a fit, email us within the first 14 days of your first payment and we'll refund it in full.

How refunds are paid

Approved refunds go back to the original payment method. Depending on your bank, the credit typically appears within 5–10 business days.

Questions

Anything billing-related, big or small: help@salesbuddy.org. We answer within one business day.